Benefits may be verified by calling our customer service team at 1-800-497-3699. If there is an issue with your eligibility, please contact your employer’s human resources department.
Symetra supplemental health benefits do not require pre-authorizations for services.
You can check your claim status by logging into MyGO, emailing sbclaims@symetra.com, or calling our customer service team at 1-800-497-3699.
Contact your human resources department.
Your benefits are outlined in the Summary of Benefits provided to you at enrollment. If the Summary of Benefits is not available, or you have a question about your benefits, contact our customer service team at 1-800-497-3699 and ask to speak to the claims department.